Returns Center

How it Works

Select the items to return

Get a refund estimate

Send it off when you can

Common Returns Questions

What is your return policy?

  • Our Return Process is simple and hassle free. You can return your merchandise to our warehouse for either a refund or a gift certificate. Simply fill in your information above to see if your items are qualified.
  • Please Note: If you are returning a Manufacturer Direct item, you must contact us within 30 days of your item’s delivery date for us to process your return request.

What items cannot be returned?

  • Customized Merchandise
  • Final Sale Merchandise
  • Game Used Merchanise
  • Items that appear worn, altered, or without attached tags and/or any accompanying materials that were originally included when the item was received.

When should I expect my refund?

  • It can take up to 10 business days for us to receive and process your return
  • Please Note: it can take 2-10 business days for the refunded amount to reflect on your account statement. Refunds will be processed to the credit card of the initial purchase.
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